Learn about what our clients achieved with Tinote!
Case Study 1
Digitisation of servicing operations
System for managing jobs and operations of a field service team at a company servicing ICT equipment for 200 clients
CHALLENGES
non-existing system for client communication
missing or insufficient asset service history
no information about technicians’ capacities
SOLUTION
implementation of Tinote to be used by two servicing teams (10 engineers)
digitisation of service history and maintenance plan for over 1,600 assets at 200 clients
unified communication between field service and client (repair requests, preventive jobs confirmation, invoicing…)
ERP integration – spare part records, invoicing of completed jobs
0
months ROI
0%
logistics savings
0%
shorter reactions
0%
inventory reduction
Case Study 2
Maintenance software implementation in a manufacturing company
Implementation of maintenance software for preventive and corrective maintenance at a manufacturing company producing plastic parts for the automotive industry.
CHALLENGES
a makeshift system for maintenance records
long reaction times from repair notification to completion
information about spare part inventory not easily accessible, inefficient spare parts ordering
unclear information about actual operating costs of machines and other assets
SOLUTION
implementation of Tinote – to be used by two internal teams and an external servicing organisation
ERP integration for spare parts records and ordering
MES integration for automatic notification of issues